Q. How many guests can you accommodate for massage at one time?
A. As of late Nov 2017, we are able to accommodate up to 6 guests in our standard massage room, and an additional 2 guests in the private couple’s room.
Q. What kind of massage beds do you provide?
A. As all our massages are performed in traditional Thai-style, the massage beds are mattresses placed on the floor to facilitate the techniques and movements required. For the private couple’s room, the mattresses are on a raised platform.
We do not have beds with a head hole or spa tables. For these amenities, we recommend to visit an upscale SPA where they can better accommodate your needs.
Q. How early in advance do I need to make a booking?
A. In most cases, a booking one day in advance is sufficient if you are coming as a couple. Otherwise, making a booking earlier in the day for later is very welcome. We are usually not fully booked until the busier evening hours, especially during the High Season of Nov – Apr.
The best way is to visit us at the reception and let our staff-on-duty advise the earliest availability so you can make a booking there and then.
An advance booking is highly recommended if you are coming as a group of 6 – 8.
Q. Do I need to make a booking for your massage packages?
A. It is recommended to make a booking if you would like to experience our 2hr, 2.5hr or 3hr packages in the late afternoon to evening hours. If you do not have a booking, you may also visit us for a walk-in during the quieter morning to early afternoon hours (10AM – 3PM).
Q. What is the possibility of availability if I were to do a walk-in without an appointment?
A. 10AM – 3PM (Mostly High), 3PM – 7PM (Medium to High), 7PM – 10PM (Low to Medium)
Q. Can I make a booking by calling in?
A. We do not accept phone bookings as payment must be made to guarantee a slot. This is a method that works best for both our guests and us. We have had negative past experiences with customers who did not honor their reservations. Their irresponsible behaviors caused loss business opportunities for us and prevented sincere guests from getting a massage since the slots were already set aside for those who did not show up in the end.
Q. Do you accept credit cards?
A. We do not accept credit cards as we do not have credit card facilities onsite. Only cash payments in Thai Baht is accepted.
For more information, do kindly send us an inquiry via Facebook to: https://www.facebook.com/AonangHaven.Guesthouse.Massage.Tea.Gallery/