Q. How many guests can you accommodate for massage at one time?
A. We are able to accommodate up to 8 guests at any one time. Do check with us for availability on day of massage.
Q. What kind of massage beds do you provide?
A. As all our massages are performed in traditional Thai-style, the massage beds are mattresses placed on the floor to facilitate the techniques and movements required. They are separated by curtains for privacy and a twin arrangement can also be made for couples.
We do not have beds with a head hole or spa tables. For these amenities, we recommend to visit a SPA where they can better accommodate your needs.
Q. How early in advance do I need to make a booking?
A. In most cases, a booking one day in advance is sufficient if you are coming as a couple. Otherwise, making a booking earlier in the day for later is very welcome. We are usually not fully booked until the busier evening hours, especially during the High Season of Nov – Apr.
The best way is to visit us at the reception and let our staff-on-duty advise the earliest availability so you can make a booking there and then.
An advance booking is highly recommended if you are coming as a group of 4 – 8.
Q. Do I need to make a booking for your massage packages?
A. It is recommended to make a booking if you would like to experience our massage packages in the late afternoon to evening hours. If you do not have a booking, you may also visit us for a walk-in during the quieter morning to early afternoon hours (9AM – 3PM).
Q. What is the possibility of availability if I were to do a walk-in without an appointment?
A. 9AM – 3PM (Very high – non-peak period) / 3PM – 6PM (Medium high – before dinner time and guests arriving back to Ao Nang after their day trips) / 6PM – 9PM (Medium – peak period after dinner) / 9PM – 11PM (High – post peak period).
Q. Can I make a booking by calling in?
A. We do not accept phone bookings as payment must be made to guarantee a slot. This is a method that works best for both our guests and us. We have had negative past experiences with customers who did not honor their reservations. Their irresponsible behaviors caused loss business opportunities for us and prevented genuine guests from getting an appointment since the slots were already set aside for those who did not show up in the end.
Q. Do you accept credit cards?
A. We do not accept credit cards as we do not have credit card facilities onsite. Only cash payments in Thai Baht is accepted.
Q. Do you provide pre-natal massages?
A. No, We do not provide pre-natal massages as our therapists are not trained to do so.
Q. I would like to have a shower before a massage, do you have shower facilities?
A. Yes, but our shower facilities are mainly reserved for guests who are having the Spa Salt Body Scrub Treatment so they are not available for other shower requests. However, we do allow guests to use the shower after a massage during less busy morning/early afternoon hours if there is no hindrance to others. There is a shower fee of 100 baht/person and we provide a bath towel and shower gel.